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Return Policies & Procedures
For faulty products, we offer a 30 Day Replacement Warranty from the date you receive your product. Please contact our Customer Service team on 03 9417 0414 to discuss, or alternatively you are most welcome to email: support@uncutdvds.com.au
We do not offer a satisfaction guarantee on any of our products, however true to our high level of customer service, we will always endeavour to keep our customers happy and satisfied.
Please choose carefully before you buy. We are unable to offer an exchange policy on change of mind for DVD purchases.
DVD Advice
- Check the movie format of your DVD & if it can be played on your DVD player & television.
- Check if your TV set can receive PAL and NTSC signals.
- Check the zoning of your DVD player and the zoning of the DVD.
NTSC (National Television System Committee) and PAL (Phase Alternating Line) are Television Broadcast formats. NTSC is used in North America, Japan and South America. PAL is used in Australia, SE Asia, UK and Europe.
Most PAL DVD players and televisions made in the past 5 years or so generally support NTSC playback. This means that they will successfully play DVDs in the NTSC format. However, both the DVD player and the television set must be NTSC capable to allow playback. The ability of X-box and PlayStation games console to playback NTSC format appears to vary from one DVD title to another.
To check if your TV set can receive PAL and NTSC signals, refer to your instruction manual, or ask at the place you bought your TV. If they don't know (which they should), try contacting the manufacturer of your TV set.
All our DVDs are zone "Multi Region" - can be played on all DVD players, unless specified otherwise.
NTSC (National Television System Committee) and PAL (Phase Alternating Line) are Television Broadcast formats. NTSC is used in North America, Japan and South America. PAL is used in Australia, SE Asia, UK and Europe.
Most PAL DVD players and televisions made in the past 5 years or so generally support NTSC playback. This means that they will successfully play DVDs in the NTSC format. However, both the DVD player and the television set must be NTSC capable to allow playback. The ability of X-box and PlayStation games console to playback NTSC format appears to vary from one DVD title to another.
To check if your TV set can receive PAL and NTSC signals, refer to your instruction manual, or ask at the place you bought your TV. If they don't know (which they should), try contacting the manufacturer of your TV set.
All our DVDs are zone "Multi Region" - can be played on all DVD players, unless specified otherwise.
For more information, don't hesitate to contact us - Click here >